How To Vote

How To Vote

Visit the cute couple profile to cast your vote. Cost may vary.

Free
Register to get daily FREE votes.
SMS
Vote via PRSMS (only available in SA).
Purchase
Vote via Credit Card, Zapper or PayPal.
Redeem Bonus
Register to redeem FREE votes.

Why can't I enter?

This ship has already sailed. Entries are now closed. Entries for our next annual competition opens soon.

Check website for details.

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Help

Require some information about how the Cute Couple SA competition works?

Please take some time to read the Help section below. If you still require answers to your questions please feel free to send us an email.

We do ask that you take some time to see if your question has been answered below before contacting us. Please visit How it Works to see how the Cute Couple SA competition is run.

  • How do we enter?

    To enter Cute Couple SA please visit www.cutecouple.co.za and complete the entry form and upload a photo. You will then be entered into the 2020 competition which takes places in September 2020.

    We will get in touch via email & SMS on the 1st of September 2020 to let you know how to vote & other important details about the competition.

  • What are the age requirements for Cute Couple SA?

    Cute Couple SA is open to those 18 years and older as of 1 April 2020. Please read our rules before entering.

  • Can same sex couples enter!

    Of course! Love knows no bounds, so our competition is open to any and all couples.

  • Can we enter the competition even if I have won before?

    If you have won any of the Top 3 prizes in 2017 and 2019 then unfortunately you can’t take part this year.

    In addition, no person or persons at the same residential address may win more than one prize valued at R1,000.00 or more in a 6 month period including our voters prize via any of our Competitions (Namely: Cute Baby SA, Cute Kid SA, Cute Pet SA and Super Cute SA.)

  • Can we enter multiple times?

    No. Only one entry per couple is permitted. Duplicate entries will be deleted. Keep in mind that friends and family might be confused if you and your partner enter separately.

  • What are the prizes?

    Cute Couple SA is giving away prizes to the value of over R150,000 in our 2020 competition.

    There are prizes for the Top 3 couples plus 4 lucky voters.

    1st place is a 7 night stay in Seychelles for 2 at the luxurious 5* Kempinski Seychelles Resort+ R10,000 spending money. Flights, accommodation & transfers are included.

    This grand prize includes the following activities in the Seychelles valued at R20,000;

    • Sip your champagne as you both enjoy a 30min sunset helicopter tour of the island.

    • Enjoy a full-day, private guided tour, of the Seychelles.

    • Unwind during a luxurious 75min couples massage at the resort.

    2nd place is R30,000 cash.

    3rd place is R15,000 cash.

    There is also 4 x R2,500 voters prizes for grabs. Plus, other competition giveaways.

    Cash prizes will be paid into a South African bank account. Proof of identity and validity of the bank account will be requested before the release of any cash prize.

    Terms and Conditions apply.

  • How do I vote?

    Cute Couple SA offers the following methods to vote:

        1.) SMS 
        2.) Credit card
        3.) Zapper
        4.) PayPal
        5.) Free votes
        6.) Bonus codes

    For further information on how to vote using any of these methods please select the relevant tab.

  • How do I vote via SMS?

    There are 3 options to vote via SMS.

    I. Send unique voting ID to 42037 for 5 votes (Cost R2.00/ R0.40 per vote)

    Example: cc200300 to 42037

    II. Send unique voting ID to 38636 for 40 votes (Cost R10.00/ R0.25 per vote)

    Example: cc200300 to 38636

    III. Send unique voting ID to 42033 for 150 votes (Cost R30.00/ R0.20 per vote)

    Example: cc200300 to 42033

    Free and bundled SMS do not apply. Errors will be billed and cannot be reversed. Do not include any extra characters, words or phrases.

    SMS voting is not available on FNB Connect

  • How do I vote via Credit Card?

    There are 3 options to vote via credit card.

    Find the couple you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes > Credit Card.

    Select which one of the following vote bundle options:

    I. R50 vote bundle option for 250 votes (Cost R50.00/ R0.20 per vote)

    II. R250 vote bundle option for 1,250 votes (Cost R200.00/ R0.16 per vote)

    III. R500 vote bundle option for 5,000 votes (Cost R500.00/ R0.10 per vote)

    Credit card payments are processed securely via Peach Payments.

    You will not receive an SMS notification for successful credit card votes. Couples are able to check and monitor all votes received via the dashboard.

  • How do I vote via Zapper?

    There are 3 options to vote via Zapper.

    Make sure you have downloaded the Zapper app to your mobile phone. Click here to download the Zapper app. You will also need to add a bank card to the app.

    Find the entrant you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes > Zapper

    Select which one of the following vote bundle options:

    I. R50 vote bundle option for 250 votes (Cost R50.00/ R0.20 per vote)

    II. R250 vote bundle option for 1,250 votes (Cost R200.00/ R0.16 per vote)

    III. R500 vote bundle option for 5,000 votes (Cost R500.00/ R0.10 per vote)

    You will not receive an SMS notification for successful Zapper votes. Couples are able to check and monitor all votes received via the dashboard.

  • How do I vote via PayPal?

    There are 3 options to vote via PayPal.

    Find the entrant you wish to vote for and navigate to their unique link. In the vote box click on Purchase Votes > PayPal.

    Select which one of the following vote bundle options:

    I. USD3.99 vote bundle option for 250 votes (Cost USD 3.99/ USD 0.02 per vote)

    II. USD12.99 vote bundle option for 1,250 votes (Cost USD 12.99/ USD 0.01 per vote)

    III. USD34.99 vote bundle option for 5,000 votes (Cost USD 34.99/ USD 0.01 per vote)

    PayPal transactions are conducted in US Dollars. We recommend you check the USD/ZAR exchange rate to ascertain what you will be charged in South African Rands (ZAR)

    You will not receive an SMS notification for successful PayPal votes. Couples are able to check and monitor all votes received via our account section.

  • How do I vote for free?

    To access your 10 FREE daily votes, ensure you are logged onto your Cute Couple SA account. Select the couple you wish to vote for and navigate to their unique link. In the 'Vote' box click on Free Votes. Then click on 'Vote Now'.

    10 Free votes will be applied to your selected entrant.

    Participating couples can also invite friends, family, and colleagues to vote daily for free. Voting is open to anyone, anywhere. They don’t have to enter the competition or even know the couple to cast a vote for the couple they feel is the cutest of them all. However, they will need to register first and follow the procedure described above to access their 10 FREE daily votes.

  • How do I receive & apply bonus codes?

    From time to time Cute Couple SA provides bonus codes which can be applied on the Cute Couple SA for FREE votes.

    To redeem a Cute Couple SA bonus code:

    Register or login to the site. Select the couple you wish to vote for and navigate to their unique link. In the 'Vote' box click on Redeem Bonus.

    Paste or type the bonus code (as it appears) into the box and click on Apply. Your bonus vote will be automatically assigned to the selected couple.

    Bonus codes are available for limited periods only and are based on, one per user, on a “first-come-first-serve” basis. So be quick!

    We will send out bonus codes via our Facebook page, email or SMS.

  • Can I vote for myself?

    Yes, you can vote as many times as you wish. However, the promoters support and encourage responsible voting. This is not a competition to see how much you can vote for yourself but rather to share your entry with others.

    The more you spread the message via friends, family and work colleagues the more votes you should receive so don’t forget to ask for votes via email and social media etc.

    Please also note that entries over a certain limit will be paused so don't try to accumulate too many votes early on. Remember this is a marathon and not a sprint. Paused entries will be reactivated 7 days before the end of the competition.

  • I am receiving an ‘Oops entrant is not recognised’ SMS reply after voting.

    If you have received an SMS response message from us with the following message ‘ Oops, We didn’t recognise the entrant you are voting for or you are voting incorrectly. Please refer to cutify.co.za. Errors will be billed.’ then you are voting in the incorrect format.

    For 5 votes send unique voting ID to 42037 Example: cc200300 (Cost R2.00/ R0.40 per vote)

    For 40 votes send unique voting ID to 38636 Example: cc200300 (Cost R10.00/ R0.25 per vote)

    For 150 votes send unique voting ID to 42033 Example: cc200300 (Cost R30.00/ R0.20 per vote)

    Some common problems that result in error messages include:

    Sending in the entrants’ name and not the unique voting ID.

    Adding a space(s) first before entering your unique voting ID (sometimes this happens when you copy and paste).

    Adding other extra characters, words, or phrases.

    Using an invalid voting ID or using a unique voting ID from one of our other competitions.

    Because it is not obvious that you have inadvertently included a space or spaces when viewing your mobile phone screen, it is better to start a new SMS message when submitting your unique voting ID.

    SMS voting is not available on FNB Connect.

    Please note that errors will be billed and cannot be reversed.

    Please contact us to request Cutify Media search for your SMS message and allocate the votes to the correct entrant. We allocate votes periodically throughout the competition.

  • SMS voting is not available on FNB Connect.

    Unfortunately FNB Connect doesn't allow the use of premium rate SMS's. Please use an alternative voting method.

  • I am not receiving an SMS response after voting via SMS

    SMS voting is not available on the FNB Connect network.

    Free and bundled SMS packages do not apply

    All votes cast by SMS will receive an SMS response message from Cute Couple SA confirming receipt and confirming the number of votes cast.

    If you have not received an SMS response message after voting it could be for the following reasons. (Please note it could take at least 30 minutes to receive the response message).

    All votes are updated on our website at least 12 hours later.

    Reason 1. You are messaging to the incorrect short code. Please use either 42037 (Costs R2); 38636 (costs R10) or 42033 (costs R30)

    Reason 2. Ensure network coverage, phone settings and contract allows for sending Premium Rated SMS Services. (PRSMS). Google 'activate premium SMS service on my mobile device' for more details.

    Reason 3. Insufficient credit or message not sent. Ensure you are topped up with prepaid airtime (not data or SMS bundles). Some contracts don't allow access to PRSMS without using prepaid airtime.

    Reason 4: Network/Contract limits. If you have previously voted and received response SMS confirmations and now not receiving them then it is likely that your network or contract has a limit on how many premium rate SMS’s you can send during a month. Adjust your limit on your phone: Vodacom *135# MTN *136*5# Telkom dial 180.

    We would love to advise all voters on what the issue may be but unfortunately due to the fact there are so many networks, contracts and phones on the market we are simply unable to pinpoint what the issue may be. Your network will be able to advise accordingly.

  • Why don’t I get a confirmation SMS when voting via Zapper?

    Our system doesn’t send you a confirmation SMS when voting via Zapper.

    On your Zapper profile you will have a list of all your transactions to Cute Couple SA / Cutify Media & Marketing. This is your confirmation.

    We encourage all couples to login and check on votes received throughout the competition.

  • Why don’t I get a confirmation SMS when voting via credit card?

    Our system doesn’t send you a confirmation SMS when voting via credit card.

    On your credit card online profile or statement, you will have a list of all your transactions to Cute Couple SA / Cutify Media & Marketing. This is your confirmation.

    We encourage all couples to register or login and check votes received throughout the competition.

  • Why don’t I get a confirmation SMS when voting via PayPal?

    Our system doesn’t send you a confirmation SMS when voting via PayPal.

    On your PayPal profile you will have a list of all your transactions to Cutify Media & Marketing. This is your confirmation.

    We encourage all couples to register or login and check votes received throughout the competition.

  • How do I find our photo?

    To find a couple's photo on the Cute Couple SA website you can either:

    Use the search function on the competition page (AVAILABLE FROM 1 SEPTEMBER 2020)

    OR

    If you have logged into your dashboard, click on the 3 dots on your profile image, then select 'Profile'. You will be taken to your profile page.

  • Can I change our photo?

    You can change your photos up to a maximum of 3 times during the competition. Please login to your account to change your photo.

    Once logged in please click on your name under ‘my profile’. From here you will be able to upload an alternative photo.

    The photo will need to be reviewed by our team so please allow up to 24 hours for the photo to be changed. Your may need to refresh your internet browser or clear your internet cache to view the new updated photo.

    If you have already shared the unique URL on Facebook and wish to share again with the new image then you will need to visit https://developers.facebook.com/tools/debug/sharing/ Please paste the unique url here. Click on debug and then on scrape again. You will then be able to share on Facebook and the new image will appear.

  • How do I access my dashboard?

    When you first created your Cute Couple account and entered yourselves into the competition, you would have received an account activation email with your password, which is required to access your account. Your username is the email address you used when creating your account and entering.

    Likewise, anyone who would like to vote for a participating couple can register at any time in order to obtain 10 x free daily votes and apply any bonus codes that will be made available during the competition. Voters don't need to register to vote via any of the paid for methods (SMS, credit card, PayPal or Zapper), unless they would like to track their votes.

    If you have forgotten your password or did not receive the account activation email, please navigate to our account tab and click on Forgotten Password. Now check your email inbox (including the spam folder) for our newly sent account activation email and follow the instructions therein to access your Cute Couple account.

  • How can I see how many votes we have received?

    To view the number of votes, your voting report and voting breakdown please register or login to your dashboard.

    Select votes from your dashboard.

    You will also be able to change your photo from your dashboard.

    Please note the votes can take up to 12 hours to reflect.

  • How does the Cute-Vote-O-Meter work?

    During the competition we set the criteria for the Cute Vote-O-Meter™. Each level of the Cute Vote-O-Meter™ is shaded-in based on the amount of votes obtained for that level.

    For example; you may only need 10 votes to make it to the first level, 100 votes to reach the second level, 500 votes to reach the third level and so on (as an example). Do not expect to see a change in your meter each time you vote.

    As you progress the harder it becomes to reach the next level.

    The Cute Vote-O-Meter™ can take up to 12 hours to update. From time to time, due to system maintenance and upgrading, you may not be able to view your Cute Vote-O-Meter™.

    Having all blocks of the Cute Vote-O-Meter™ completely shaded in does not mean you are a winner or even in the Top 3. it just means that you are performing well.

    Please Note: the Cute Vote-O-Meter™ is not the deciding factor when selecting the TOP 3 winners.

    The TOP 3 are based on the most amount of votes received during the entire competition.

  • Why has our entry been paused?

    In order for the competition to be fair and give all couples an equal opportunity to take part; couples who have 150,000+ votes will be paused until Thursday 24th September 2020. This then gives everyone an equal opportunity to compete for the 3 main prizes during the final week of the competition. Remember this is a marathon not a sprint.

  • How do elimination rounds work?

    There are 3 eliminations rounds held during the competition. We will let you know via email and SMS when these elimination rounds will be held.

    Voting criteria is set for each elimination round, for example, in the first elimination round we may eliminate couples who have less than 30 votes.

    Entrants are notified via email and SMS if they have made the elimination round or not. This is usually done by 4pm on the day of the elimination. It is strongly advised not to vote on the elimination day until you have been notified if you have made it through or not.

    If you have made it through the elimination round then all votes are carried through and not returned to 0. It is entirely up to you if you wish to carry on voting or stop.

    If you have been removed from the competition after an elimination round we will remove their picture from the website on the day of the elimination. Please don’t continue to vote as votes will not be counted. We encourage you to tell those voting for you to stop too as these votes will not be counted.

  • When do you announce the winners?

    The top 3 winners of the Cute Couple SA competition will be announced on Monday 19th October 2020.

    The winners announcement will be made by 4pm. The announcement is made on our website and our Facebook page.

    Winners will be contacted privately either via phone or email within 24 hours after the announcement.

  • Why not a panel of judges to decide the Cute Couple SA winner?

    Cute Couple SA runs an annual interactive competition rather than a subjective one. A panel of judges would be subjective in deciding who the winner should be.

    We want our competition to be fun, interactive and entertaining.

  • Is Cute Couple SA a scam?

    Cute Couple SA is not a scam. Entry is free and you don’t have to vote if you don’t want to. We respect that and strive to be open, honest and fully transparent by providing access to your own voting data via a login and dashboard system.

    We adhere to a Code of Conduct as set out by the Wireless Application Services Providers’ Association (WASPA). There is no-way to rig the competition and if we find anyone taking part is doing so in an unlawful way we will nullify their entry and ban them from the competition.

    We believe in being open, honest and transparent and present all voting data via your dashboard. We aim to resolve all voting issues timeously if it is within our control.

    Our Cute Baby competition has been running since October 2014 with Cute Kid SA launching in 2015. Cute Pet SA was launched in 2016. We launched Cute Couple SA in 2017 and Super Cute SA in 2018, both of which are annual competitions.

    You can also check out our Facebook pages for each – Cute Baby, Cute Kid, Cute Pet, Cute Couple and Super Cute.

  • What is your policy on abuse and inappropriate comments?

    We don’t tolerate abuse and hateful comments of any kind. We will take steps to ban/remove you from our social media channels. In extreme cases we may consider legal action.

    Please see our Cute Couple SA Fan Page House Rules on our Facebook page.

  • Why don’t you use a Facebook voting system?

    The use of Facebook to cast votes is open to abuse and there is limited access to manage these votes fairly.

    It’s common practice in these circumstances for people to open ‘dummy’ accounts and votes can be bought.

    Facebook is only used as a communication tool for current and future participants. 

  • How do I remove my entry from the competition?

    To remove yourself from the competition please login and go to competitions, on your entry you’ll be able to edit or delete your entry. If you’re having difficulty with this contact us via our contact page.

  • My question hasn’t been answered here

    We’re sorry about that, we thought we covered everything. Please contact us and we’ll get back to you with a reply within 24 hours.