How To Vote

How To Vote

Visit the cute couple profile to cast your vote. Cost may vary.

Register to get daily FREE votes.
Vote via PRSMS (only available in SA).
Vote via Credit Card, Zapper or PayPal.
Redeem Bonus
Register to redeem FREE votes.

Why can't I enter?

This ship has already sailed. Entries are now closed. Entries for our next annual competition opens soon.

Check website for details.


Why can't I register?

All good things come to an end. Fear not! You don't need to register to use the paid for voting methods available.

Check website for details.



Require some information about how the Cute Couple SA competition works?

Please take some time to read the Help section below. If you still require answers to your questions please feel free to send us an email.

We do ask that you take some time to see if your question has been answered below before contacting us. Please visit How it Works to see how the Cute Couple SA competition is run.

  • Can same sex couples enter?

    Yes! Of course! Love knows no bounds, so our competition is open to any and all couples.

  • Can we enter the competition even if we have won before?

    Previous Grand Prize winners, of the last 5 years, who have won a cash prize in any of our annual Competitions, are ineligible to win another Grand Prize. No person or persons at the same residential address may win more than one prize valued at R1,000 or more via any of our Competitions in any six (6) month period.

  • Can we enter multiple times?

    No. Only one entry per couple is permitted. Duplicate entries will be deleted. Friends and family will get confused if you and your partner enter separately. If you have duplicated your entry and we have not picked it up during our checks, please email [email protected] so that we can assist in removing any duplicates.

  • How do we vote?

    There are multiple ways to vote for the Cutest Couple.

    Free methods: Each registered account can apply 50 free votes each day. These votes will be available just after midnight each day. From time to time Cute Couple SA will provide a bonus code which can be redeemed for free votes and applied to a Cute Couple. Please make sure you Follow Cute Couple SA on Facebook and watch out for any SMS communication from Cute Couple SA.

    Paid-for methods: Votes bundles can be purchased via premium rate SMS, credit card, Zapper and Paypal. Further T&C's apply for paid for voting.

    Voting starts on 1 March 2023 and ends at midnight on 31 March 2023.

  • How do we vote for FREE?

    Daily FREE Votes

    To apply your 50 votes, ensure you are logged into your Cute Couple SA account. Select the couple you wish to vote for and navigate to their profile page. In the 'VOTE' box click on 'FREE VOTES'. Then click on 'VOTE NOW'.

    You can choose who many votes you'd like to apply to your selected entrant. Daily free votes expire at midnight and can not be rolled over to the following day.

    Participating couples can also invite friends, family, and colleagues to vote daily for free. They don’t have to enter the competition or even know the couple to cast a vote for the couple they feel is the cutest of them all. However, they will need to register first and follow the procedure described above to access their 50 FREE daily votes. Please note that a South African mobile number is required to register an account. A OTP (One Time Pin) will be sent to the mobile number for the user to verfiy the account before the use can apply free votes.

    Click here to create a FREE Account

    Redeem Bonus Votes

    During the competition Bonus Codes will be made available. Registered users will also be able to solve Riddles and Puzzles in exchange for Bonus Votes. Keep an eye on the website and the Cute Couple SA Facebook page for more details.

    Ensure you are logged into your Cute Couple SA account. Select the couple you wish to vote for and navigate to their profile page. In the 'VOTE' box click on 'REDEEM BONUS'. Then click on 'BONUS VOTE' and type in the code that has been provided or the answer to the Riddle or Puzzle. If your answer is correct your free votes will be allocated. Note that each Bonus Code can be applied to each particiapting couple a maximum of 10 times.

  • How do we receive & apply bonus codes?

    During the competition Bonus Codes / Bonus Votes will be made available. Registered users will also be able to solve Riddles and Puzzles in exchange for Bonus Votes. Keep an eye on the website and the Cute Couple SA Facebook page for more details.

    Ensure you are logged into your Cute Couple SA account. Select the couple you wish to vote for and navigate to their profile page. In the 'VOTE' box click on 'REDEEM BONUS'. Then click on 'BONUS VOTE' and type in the code that has been provided or the answer to the Riddle or Puzzle. If your answer is correct your free votes will be allocated.

    Your bonus vote will be automatically assigned to your selected couple.

    Bonus codes are available for limited periods only and are based on, one (1) per user and ten (10) per participating couple.

    We will make Bonus Codes available via our website and Facebook page. Please follow us to avoid missing out.

  • Can we vote for ourselves?

    Yes! You can vote for yourselves. However; the promoters support and encourage responsible voting at all times.

    We will offer many ways to obtain free votes throughout the competition for registered users; Bonus Codes, Bonus Days, Riddles to solve and Puzzle to complete, as well as daily free votes for niks, nadda, zilch.

    This is not a competition to see how much you can vote for yourself. We do not want couples to buy their prize. We want couples to take part in the competition using fun free ways to vote and to share your entry with others so they can join in the fun too.

    Please also note that entries over a certain limit will be paused so don't try to accumulate too many votes early on. Remember this is a marathon and not a sprint. Paused entries will be reactivated 14 days before the end of the competition. If you're paused too early in the competition you will not be able to take advantage of many of these Bonus Codes, Bonus Days, Riddles and Puzzles.

  • We are receiving an ‘Oops entrant is not recognised’ SMS reply after voting

    If you have received an SMS response message from us with the following message ‘ Oops, We didn’t recognise the entrant you are voting for or you are voting incorrectly. Please refer to Errors will be billed.’ then you are voting in the incorrect format.

    For 5 votes send unique voting ID to 42037 Example: cc210300 (Cost R2.00/ R0.40 per vote)

    For 40 votes send unique voting ID to 38636 Example: cc210300 (Cost R10.00/ R0.25 per vote)

    For 150 votes send unique voting ID to 42033 Example: cc210300 (Cost R30.00/ R0.20 per vote)

    Some common problems that result in error messages include:

    Sending in the entrants’ name and not the unique voting ID.

    Adding a space(s) first before entering your unique voting ID (sometimes this happens when you copy and paste).

    Adding other extra characters, words, or phrases.

    Using an invalid voting ID or using a unique voting ID from one of our other competitions.

    Because it is not obvious that you have inadvertently included a space or spaces when viewing your mobile phone screen, it is better to start a new SMS message when submitting your unique voting ID.

    SMS voting is not available on FNB Connect.

    Please note that errors will be billed and cannot be reversed.

    Please contact us to request Cute Couple search for your SMS message and allocate the votes to the correct entrant. We allocate votes periodically throughout the competition.

  • We are not receiving an SMS response after voting via SMS

    SMS voting is not available on the FNB Connect network.

    Free and bundled SMS packages do not apply

    All votes cast by SMS will receive an SMS response message from Cute Couple SA confirming receipt and confirming the number of votes cast.

    If you have not received an SMS response message after voting it could be for the following reasons. (Please note it could take at least 30 minutes to receive the response message).

    All votes are updated on our website at least 12 hours later.

    Reason 1. You are messaging to the incorrect short code. Please use either 42037 (Costs R2); 38636 (costs R10) or 42033 (costs R30)

    Reason 2. Ensure network coverage, phone settings and contract allows for sending Premium Rated SMS Services. (PRSMS). Google 'activate premium SMS service on my mobile device' for more details.

    Reason 3. Insufficient credit or message not sent. Ensure you are topped up with prepaid airtime (not data or SMS bundles). Some contracts don't allow access to PRSMS without using prepaid airtime.

    Reason 4: Network/Contract limits. If you have previously voted and received response SMS confirmations and now not receiving them then it is likely that your network or contract has a limit on how many premium rate SMS’s you can send during a month. Adjust your limit on your phone: Vodacom *135# MTN *136*5# Telkom dial 180.

    We would love to advise all voters on what the issue may be but unfortunately due to the fact there are so many networks, contracts and phones on the market we are simply unable to pinpoint what the issue may be. SMS voting is only available to mobile network subscribers and providers within South Africa. Your network will be able to advise accordingly.

  • How do we find our photo?

    All Cute Couple photos will be live on the website on 1 March 2023.

    To find a couple's photo on the Cute Couple SA website you can either:

    Use the search function on the competition page


    If you have logged into your dashboard, click on the 3 dots on your profile image, then select 'Profile'. You will be taken to your profile page.

  • Can we change our photo?

    Yes! You can change your photos at any time. Please login to your account to change your photos.

    Once logged in please click on your name under ‘MY PROFILE’. From here you will be able to upload an alternative photo or crop or rotate the photos.

    Any photo changes are reviewed by our team so please allow up to 24 - 48 hours for the photo to be changed. Your may need to refresh your internet browser or clear your internet cache to view the new updated photo.

    If you have already shared the unique URL on Facebook and wish to share again with the new image then you will need to visit Please paste the unique url here. Click on debug and then on scrape again. You will then be able to share on Facebook and the new image will appear.

  • How do we access the dashboard / login?

    When you first created your Cute Couple account and entered yourselves into the competition, you would have received an account activation email with your password, which is required to access your account. Your username is the email address you used when creating your account and entering.

    Likewise, anyone who would like to vote for a participating couple can register at any time in order to obtain 50 x free daily votes and apply any bonus codes that will be made available during the competition. Voters don't need to register to vote via any of the paid for methods (SMS, credit card, PayPal or Zapper), unless they would like to track their votes.

    If you have forgotten your password or did not receive the account activation email, please navigate to login page and click on 'Forgot Password'. Now check your email inbox (including the spam folder) for our newly sent account activation email and follow the instructions therein to access your Cute Couple account.

  • How can we see how many votes we have received?

    To view the number of votes, your voting report and voting breakdown please login to your dashboard.

    To view the votes cast by YOUR ACCOUNT.

    Select votes from your dashboard.

    Votes shown on your dashboard are the votes received since activating your account.

    Note that any paid-for votes cast when not logged will not show here.


    To view the ALL votes cast by EVERYBODY

    Login and hover over the 3 dots on your profile.

    Click on Voting report.

    Click on Download all Votes' to download a XLS spreadsheet.

    Please note the votes can take up to 12 hours to reflect.

  • Why has our entry been paused?

    Remember the Cute Couple SA competition is a marathon, not a sprint.

    The promotor may pause couples for the following reasons:

    1. Couples who have 85,000+ votes will be automatically paused until Friday 17th March 2023.

    2. Couples will be paused if the competition promotor needs to carry out checks and/or investigate extreme voting or if our system raises fraudulent voting warnings.

    3. Couples who have been flagged to the competition promotor by a member of the public or our team for disregarding the rules or terms & conditions could be paused.

    The promotor aims to complete its checks and/or investigation within 24 - 48 hours (Monday - Friday).

  • How do elimination rounds work?

    There are 3 eliminations rounds held during the competition on Thursday the 10, 17 and 24 March 2022.

    Voting criteria is set for each elimination round, for example, in the first elimination round we may eliminate couples who are not actively taking part in the competition.

    Entrants are notified via SMS if they have made the elimination round or not. This is usually done by 14:00 on the day of the elimination. It is strongly advised not to vote on the elimination day until you have been notified if you have made it through or not.

    If you have made it through the elimination round then all votes are carried through and not returned to 0. It is entirely up to you if you wish to carry on voting or stop.

    If you have been removed from the competition after an elimination round we will remove their picture from the website on the day of the elimination. Please don’t continue to vote as votes will not be counted. We encourage you to tell those voting for you to stop too as these votes will not be counted.

  • When do you announce the winners?

    The winners of the Cute Couple SA competition will be announced on Tuesday 18th April 2023 by 16.00.

    The announcement is made on our website and our Facebook page.

    Winners will be contacted privately either via phone or email within 24 hours after the announcement.

  • Why not a panel of judges to decide the Cute Couple SA winner?

    Cute Couple SA runs an annual interactive competition rather than a subjective one. A panel of judges would be subjective in deciding who the winner should be.

    We want our competition to be fun, interactive and entertaining.

  • Is Cute Couple SA a scam?

    Cute Couple SA is run by Cutify Media & Marketing (Pty) Ltd who has been running the Cute Couple SA competition for 6 years.

    Entry to the competition is free and you don’t have to vote if you don’t want to. We don't sell your data to 3rd parties.

    Cutify Media & Marketing adheres to a Code of Conduct as set out by the Wireless Application Services Providers’ Association (WASPA).

    We have numerous checks in place to monitor potential fraud during the competititon and conduct a full audit once the competition has ended. Any attempts to rig the competition in violation of the competition T&CS or rules will result in instant removal of the offender(s) or the re-awarding of prizes.

    We believe in being open, honest and transparent and present all voting data via your dashboard. We aim to resolve all voting issues or queries timeously.

    Our Cute Baby competition has been running since October 2014 with Cute Kid SA launching in 2015. Cute Pet SA was launched in 2016. We launched Cute Couple SA in 2017 and Super Cute SA in 2018. We have spent years perfecting our competitions and invest heavily in development. We are not perfect and are open to constructive feedback at how we can improve our competitions.

    You can also check out our Facebook pages for each – Cute Baby, Cute Kid, Cute Pet, Cute Couple and Super Cute.

    We wish to remind the South African public to be extremely wary of copycat sites operating similar competitions in South Africa. Some of these competitions are fraudulent and there are no prize payouts.

  • How do we remove our entry from the competition?

    To remove yourself from the competition please login and go to competitions, on your entry you’ll be able to edit or delete your entry. Please note that your entry can not be reinstated. If you’re having difficulty with this contact us via our contact page.

  • Our question hasn’t been answered here

    Please contact us and we’ll get back to you with a reply within 24 - 48 hours. (Monday to Friday)


  • We have login, password or OTP issues

    The Account Activation Procedure

    Once an account has been created we will send an activation email along with a temporary password. Please click on the link within the email to activate your account. It is recommended to change your password to something more memorable once you have logged in.

    For security reasons you are required to click on the link within the activation email with 72 hours. Note that replying with your email address to this activation email will not work. You need to click on the text ' Confirm my email address'.


    If you have not clicked on the activation link please check your email, including promotional folders and spam for this email and follow the instructions.

    If you have not clicked on the activation email within 72 hours you will need to complete the online form on our contact page. A member of our team will authenticate your account and reset your password. Please watch out for an email with a temporary password.

    If you have the correct email address and password and are still having issues please ensure that you haven't included a space first (or last) when inputting your email address or password. Also ensure that you don't copy and paste your email address and password into the relevent fields. Some browsers may put special unseen characters when you paste. It's best to manually type your details into the relevent fields.


    If you have forgotten your password please click on 'forgot password' at the login page. You will be sent a new temporary password via email. Please check promotional folders and spam.

    If you still dont receive a temporary password via email within 15 minutes then please complete the online form on our contact page. We may need to authenticate your email. Alternatively it may mean your email address does not exist on our database. Please ensure you are using the correct email address.


    To apply free daily votes you will be required to authenticate your mobile number by inputting an OTP once you have loggin into your dashboard.

    If your mobile number is incorrect you won't be able to change it yourself. Please complete the online form on our contact page and request the change. Please provide the old mobile and the new mobile number. Our team will perform some security checks and change the mobile number for you. You can then proceed with the OTP verification process.

    Please note that the accounts can only be created by those with South African mobile numbers as the OTP process only works with a South African mobile number.